Oracle Cloud Infrastructure Documentation

Known Issues

The following lists describe the known issues with Oracle Cloud Infrastructure.


Currently, there are no known Announcements issues.


Currently, there are no known Audit issues.

Block Volume

Change compartment end event not emitted for block volumes and boot volumes
updatevolumekmskey and updatebootvolumekmskey events missing information for block volumes and boot volumes
volumeId field format is incorrect in create event with manual volume and boot volume backups
additionalDetails information missing for copyvolumebackup.begin and copyvolumebackup.end events
Device path option not available for instances launched before January 11, 2019
Copying backups for block volumes encrypted using Key Management and copying backups of boot volumes is not supported across regions
409 error occurs when cloning a volume
Attaching a Windows boot volume as a data volume to another instance fails
volume-group create operation fails on Windows instances using the CLI
Boot Volume resize fails for clone and restore from backup using the CLI
CLI help text is incorrect for Volume and Boot Volume create commands
bootVolumeSizeInGBs attribute is null


Intermittent issues with SSH access, DNS lookups, and access to the metadata service
iSCSI-attached volumes do not connect on reboot
iscsid service should be configured to restart automatically
Maximum size for exported images is 50 GB
Virtual machine (VM) DenseIO instances launch with an iSCSI attached boot volume
Virtual machine (VM) instances launch with an iSCSI attached boot volume when you specify a value for the ipxeScript attribute
Instances experience system hang after running firewall-cmd --reload
Network icon on Windows 2016 instances displays incorrect status
Instances running October release of Ubuntu 18.04 experience system hang
kmsKeyId attribute is null
Ubuntu instance fails to reboot after enabling Uncomplicated Firewall (UFW)
Unable to log in to instance launched from new generalized Windows custom image
Custom image created from Windows instance may cause Windows to boot into safe mode
Instances launched from Ubuntu 16 custom images require custom network configuration
Secondary VNIC detachment times out for some instances launched from imported custom images
Secondary VNIC may be non-functional for older CentOS, Oracle Linux, and RHEL images
Invalid image error when exporting an image
CentOS 6.x instances experience delays or crashes when creating an ext2, ext3, or ext4 file system
Authentication error occurs when connecting to the serial console for a bare metal instance
Incorrect system time on Windows VM instances when you change the default time zone
Serial console connections do not work for older instances
Inactive listImage parameters and missing Image response fields
Instance reboot fails if the Network Manager service is installed
Non-ASCII characters in the instance name can cause Windows launch failures
Instance pools and cluster networks fail to launch when the associated instance configuration or load balancer includes defined tags


Bug in the Firefox browser can cause the Console not to load

Container Engine for Kubernetes

Unable to launch Kubernetes Dashboard
Unable to access in-cluster Helm
Authorization error when calling nodePoolOptions API
Some Kubernetes features (for example, the Metrics Server) cannot communicate with the kubelet via http/2


Autonomous Databases

Billing issue when changing license type

All DB Systems

Service gateway does not currently support OS updates

Bare Metal and Virtual Machine DB Systems Only

Backing up to Object Storage using dbcli or RMAN fails due to certificate change
Breaking changes in Database service SDKs
Unable to use Managed Backups in your DB system
Managed Automatic Backups fail on the VM.Standard1.1 shape due to a process crash
Oracle Data Pump operations return "ORA-00439: feature not enabled"
Unable to connect to the EM Express console from your 1-node DB system

Exadata DB Systems Only

Backing up to Object Storage using bkup_api or RMAN fails due to certificate change
Grid Infrastructure does not start after offlining and onlining a disk
Managed features not enabled for systems provisioned before June 15, 2018
Patching configuration file points to wrong region
Various database workflow failures due to Oracle Linux 7 removal of required temporary files


Currently, there are no known DNS issues.

Email Delivery

Unable to access SMTP credentials for any federated tenancy


Currently, there are no known Events issues.

File Storage

Semaphore timeout error when creating a snapshot with the Windows command line
Unable to move file storage resources to a different compartment


Currently, there are no known Functions issues.

Health Checks

Currently, there are no known Health Checks issues.


Unable to set up new federations with Microsoft Active Directory
Deleted compartments continue to count against service limits

Key Management

Currently, there are no known Key Management issues.

Load Balancing

Currently, there are no known Load Balancing issues.


Currently, there are no known Marketplace issues.


Currently, there are no known Monitoring issues.


VPN Connect: Incorrect data in several Monitoring charts
VPN Connect: Issue with regional NAT-T availability and Libreswan
Issues with private access to Oracle Analytics Cloud through a service gateway for your on-premises network
Issues with access from Oracle services through a service gateway to your public instances
RESOLVED: Service gateway route rules and Console restriction
Issues with access to Oracle yum services through service gateway
RESOLVED: Existing instances in a subnet don't get updated list of DNS servers in DHCP options


Currently, there are no known Notifications issues.

Object Storage

Currently, there are no known Object Storage issues.


Registry API not available
Use Tenancy Namespace instead of Tenancy Name in image tags and Docker login credentials on or before September 30, 2019

Resource Manager

Currently, there are no known Resource Manager issues.

Storage Gateway

Exceptions to POSIX compliance
df command cannot report accurate size and capacity


Creating a tag default fails under specific conditions
Deleting a tag default fails when the tag is retired

Traffic Management Steering Policies

Currently, there are no known Traffic Management Steering Policies issues.

Web Application Firewall (WAF)

Currently, there are no known WAF issues.