Listing Support Requests

• Console
• CLI
• API

• 1. Open the Help menu () and select Visit the Support Center.
  2. Select the link for the type of support requests that you want to list.

     You can select links for technical, billing, and service limit types of support requests. For information about support request types, see Creating a Support Request.

     The page for the selected link opens. All support requests of the indicated type are displayed in a table.

     Technical support requests: Requests that were migrated to My Oracle Cloud Support are indicated by values in the Migrated SR Number column.

     A "[Read-only]" label for a support request indicates that your user account is limited to view privileges within the user group that's specified for the support request.

  3. To filter the list of support requests, select a state or status on the left.
  4. To search by support request number, enter the number in the search box on the upper right.

• Use the oci support incident list command and required parameters to list support requests:

  Command

  CopyTry It

  oci support incident list --compartment-id <compartment-ocid> [OPTIONS]

  With line breaks:

  Copy

  oci support incident list \
  --compartment-id <compartment-ocid> \
  [OPTIONS]

  For a complete list of parameters and values for CLI commands, see the CLI Command Reference.

• Run the ListIncidents operation to list support requests.