This topic describes the announcements that Oracle Cloud Infrastructure displays in the Console. Console announcements appear at the top of the page to communicate timely, important information about service status.
Types of Announcements
There are different categories of announcements. An announcement's prefix helps you understand, at a glance, the type and relative severity of the information and whether there's anything you can or must do. Announcement types currently include:
- Recommended action. You have specific action to take within your environment, but the action is not required.
- Required action. You must take specific action within your environment.
- Emergency change. There is a time period during which an unplanned, but urgent, change associated with your environment will take place.
- Production event. An impactful change to your environment either recently occurred or is actively occurring.
- Planned change. There is a time period during which a planned change associated with your environment will take place.
- Planned change completed. The planned change to your environment has been completed and regular operations have resumed.
- Planned change extended. The scheduled change period has extended beyond what was previously communicated.
- Planned change rescheduled. The planned change to your environment has been postponed to a later time or date.
- Information. There is information that you might find useful, but is not urgent and does not require action on your part.
Authentication and Authorization
Depending on whether you have access, you might not see any announcements. With access to announcements, you can either see only the summary version of any given announcement or you can also view announcement details.
Each service in Oracle Cloud Infrastructure integrates with IAM for authentication and authorization, for all interfaces (the Console, SDK or CLI, and REST API).
An administrator in your organization needs to set up A collection of users who all need a particular type of access to a set of resources or compartment., A collection of related resources that can be accessed only by certain groups that have been given permission by an administrator in your organization., and An IAM document that specifies who has what type of access to your resources. It is used in different ways: to mean an individual statement written in the policy language; to mean a collection of statements in a single, named "policy" document (which has an Oracle Cloud ID (OCID) assigned to it); and to mean the overall body of policies your organization uses to control access to resources. that control which users can access which services, which resources, and the type of access. For example, the policies control who can create new users, create and manage the cloud network, launch instances, create buckets, download objects, etc. For more information, see Getting Started with Policies. For specific details about writing policies for each of the different services, see Policy Reference.
If you’re a regular user (not an administrator) who needs to use the Oracle Cloud Infrastructure resources that your company owns, contact your administrator to set up a user ID for you. The administrator can confirm which compartment or compartments you should be using.
This section describes how to view announcements. The Console displays announcements as banners that span the width of the top of your browser window. As long as an announcement remains in effect and you have the access to view announcements, the announcement displays each time you sign in to the Console. You can only dismiss announcements for the duration of a browsing session.
- To close an announcement until the next time you sign in to the Console, click the X button at the far right edge of the banner.
- To view more information about a particular announcement, click its Show details link near the far right edge of the banner.
- In the Announcement Details window, you can view the following information:
- Reference Ticket Number. You can use this number to refer to the issue when talking to Support.
- Type. This is one of several predefined categories that helps to set expectations about the nature and severity of the issue described.
- Summary. This text summarizes the issue or event.
- Services. This indicates the Oracle Cloud Infrastructure services affected by the issue or event.
- Regions. This tells you what Oracle Cloud Infrastructure regions are impacted.
- Event Start Time. This is when the issue or event was first detected.
- Event End Time. This is when the issue or event was resolved.
- Description. This describes the issue or event in greater detail than the summary text of the announcement.
- Additional Information. This includes information such as workarounds or action required of you.