Changing Your Payment Method

This topic describes how to upgrade to a paid account, or change your payment method. This topic also describes how to terminate your paid subscription.

Upgrade Your Free Account

Most new customers in the United States who create new accounts after January 28, 2019 can use these tools. If you created your account prior to that date or from outside the United States, use the following links: 

To upgrade to Pay-as-You-Go
  1. Open the navigation menu. Under Governance and Administration, go to Account Management and click Payment Method.
  2. Under Account Type, select Pay-as-You-Go.
  3. Take one of the following actions: 

    • Click Edit to review the current credit card
    • Click Add a Credit Card
  4. Type or review your information and click Finish.
  5. Read the terms and conditions and select the check box to indicate your agreement.
  6. Click Start Paid Account.
To request a sales call
  1. Open the navigation menu. Under Governance and Administration, go to Account Management and click Payment Method.
  2. Under Account Type, select Request a Sales Call.
  3. Type a phone number, an email address, or both.
  4. Click Submit.
To change your payment method

You cannot change the payment method for promotional accounts. 

  1. Open the navigation menu. Under Governance and Administration, go to Account Management and click Payment Method.
  2. Click Edit Card.
  3. Type your information and click Finish.

Terminating Your Account

You can terminate your account at any time through a support request. From the time that your request is processed, billing is stopped (even if you have running instances), and any running resources are terminated.