Step 1: Set Up an Apple Messages for Business Account

Here are the steps for setting up an Apple Messages for Business account.

  1. Go to https://register.apple.com/messages/create-account/get-started to set up your Apple Messages for Business account.
    Under Messaging Platform, designate an Oracle Digital Assistant messaging service provider (MSP). You have the following options:
    • Use the commercial public MSP provided by Digital Assistant. You select this option selecting the Apple authorized commercial messaging platform radio button and selecting Oracle from the MSP dropdown.
    • Use a commercial non-public MSP. These MSPs can be used commercially, but they are not offered in the MSP dropdown and are generally specific to a region. You select this option selecting the URL provided by your messaging platform radio button and entering the endpoint manually in the text field. For Digital Assistant, you can use these endpoints:
      • https://mcms.digitalassistant.eu-paris-1.oci.oraclecloud.com/listeners/apple/message (for EMEA)
      • https://mcms.digitalassistant.sa-saopaulo-1.oci.oraclecloud.com/listeners/apple/message
  2. If your digital assistant needs to support Apple Pay, fill in the Apple Pay Merchant ID.
  3. If your digital assistant requires authentication, provide the following values:
    • OAuth URL
    • Token URL
    • Client Identifier
  4. When you complete the messaging service provider setup, copy the business ID that is provided.

    You will need this to set up the Apple Messages for Business channel in Digital Assistant.

  5. Optionally, also copy the token. When you create the channel Digital Assistant, you can include this token to provide additional security.