Oracle Cloud Infrastructure Documentation

Overview of Oracle Content and Experience

Oracle Content and Experience is a cloud-based content hub to drive omni-channel content management and accelerate experience delivery. It offers powerful collaboration and workflow management capabilities to streamline the creation and delivery of content and improve customer and employee engagement.

With Oracle Content and Experience, you can rapidly collaborate internally and externally on any device to approve content and create contextualized experiences. Built-in business-friendly tools make building new web experiences with stunning content a breeze. You can drive digital engagement with all your stakeholders using the same content platform and the same processes. Technical and organizational bottlenecks are gone, so you no longer have barriers to create engaging experiences.

Access Oracle Content and Experience

After you've been granted access to Oracle Content and Experience, you receive a welcome email with details about the instance URL and your user name. You'll need this information to log in to the service, so it's a good idea to keep it for future reference.

There are different ways to interact with Oracle Content and Experience:

  • The web interface provides easy access from your favorite web browser. You can manage your content in the cloud, share files and folders with others, start and participate in conversations, create websites (if allowed), and more.
  • The desktop app lets you keep your files and folders synchronized between the cloud and your computer. You can sync your own files and those shared with you, making sure you always have access to the latest versions.
  • A Microsoft Office add-on gives you access to Oracle Content and Experience features directly from Microsoft Word, Excel, PowerPoint, and Outlook.
  • Mobile apps for Android and iOS provide easy access on your phone or other mobile devices. The mobile apps are instantly familiar, because they look and act just like the service in your web browser. You can access your cloud content, search and sort your files and folders, share content, and work with conversations.
  • REST APIs and SDKs provide developers with powerful tools to programmatically incorporate Oracle Content and Experience functionality into web applications and mobile apps.

Understand Roles

The Oracle Content and Experience features that you can access depend on the role you’ve been assigned. You’ll see different options depending on your user role. Standard users can work with documents, conversations, and sites. Enterprise users can also access assets. Developers see options to build and customize website pieces such as templates, themes, components, and layouts. Administrators see options to configure the service, integrate the service with other business applications, and set up asset repositories.

There are different types of roles in Oracle Content and Experience:

  • Organization roles — Your role within your organization determines what tasks you need to perform and how you use features.
  • User roles — User roles control what features you see in Oracle Content and Experience.
  • Resource roles (permissions) — What you can see and do with a resource, such as a document, content item, site, or template, depends on the role you’re assigned when the resource is shared with you.

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Manage Assets

Oracle Content and Experience offers powerful capabilities to manage all your digital assets for use in different channels, including websites, marketing materials, email campaigns, online stores, and blogs. It provides a central content hub for all your assets, where you can organize them into repositories and collections, and create rules to define how they can be used and where.

There are also extensive management and workflow features to guide assets through their creation and approval process and to ensure that only authorized versions are available for use.

It's easy to tag and filter assets so you can quickly find the assets you need, and use them where they're allowed. And smart content features will tag and suggest assets automatically as you use them!

You can define content types to group different pieces of information into reusable units. Users can then create content items based on these content types for consistent use and presentation among channels.

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Manage Content

With Oracle Content and Experience, you can manage your content in the cloud, all in one place and accessible from anywhere.

You can group your files in folders and perform common file management operations (copy, move, delete, and so on) in much the same way as on your local computer. And since all your files reside in the cloud, you have access to them wherever you go, also on your mobile devices. If you install the desktop app, all your content can be automatically synchronized to your local computer, so you always have the most recent versions at your fingertips.

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Collaborate on Content

With all your content in the cloud, it’s easy to share your files or folders to collaborate with others inside or outside your organization. Everyone you share your content with has access to the latest information—wherever they are, whenever they need it. You can grant access to entire folders or provide links to specific items. All access to shared items is recorded, so you can monitor how and when each shared item was accessed.

Conversations in Oracle Content and Experience allow you to collaborate with other people by discussing topics and posting comments in real time. You can start a stand-alone conversation on any topic, adding files as needed. Or you can start a conversation about a specific file, folder, asset, or site for quick and easy feedback.

All messages, files, and annotations associated with a conversation are retained, so it’s easy to track and review the discussion. And your conversations live in the cloud, so you can also view them and participate on the go from your mobile devices.

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Create Experiences

With Oracle Content and Experience, you can rapidly build and publish marketing and community websites—from concept to launch—to provide engaging online experiences. The process is completely integrated: content, collaboration, and creativity are combined in a single authoring and publishing environment.

To get started quickly, use an out-of-the-box template, drag-and-drop components, sample page layouts, and site themes to assemble a site from predefined building blocks. Or developers can create custom templates, themes, or components to create unique online experiences.

Add YouTube videos, images, headlines, paragraphs, social media links, and other site objects simply by dragging and dropping components into designated slots on a page. Switch themes and rebrand a site at the touch of a button to provide an optimized, consistent look and feel across your organization.

You can work on one or more updates, preview an update in the site, and then, when you're ready, publish the update with a single click.

In addition to creating and publishing sites in Site Builder, Oracle Content and Experience also supports 'headless' site development using REST APIs, React JS, Node JS, and other web technologies.

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Integrate and Extend Oracle Content and Experience

As an Oracle Platform-as-a-Service (PaaS) offering, Oracle Content and Experience works seamlessly with other Oracle Cloud services.

You can embed the web UI into your web applications so users can interact with content directly. Use the Application Integration Framework (AIF) to integrate third-party services and applications into the Oracle Content and Experience interface through custom actions. Or develop content connectors to bring content that you have already created elsewhere into Oracle Content and Experience, manage it centrally, and use it in new experiences across multiple channels.

With a rich set of REST APIs and SDKs for content and site management, delivery, and collaboration, you can incorporate Oracle Content and Experience functionality into your web applications.

Create client applications that interact with your content and assets in the cloud. Develop custom integrations with collaboration objects or retrieve assets for use wherever you need them. You can access and deliver all your content and assets optimized for each channel, whether it’s through a website, content delivery network (CDN), or mobile apps.

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Get Started

To help you get started with Oracle Content and Experience, visit the Oracle Help Center, which has lots of resources, including documentation, videos, guided tours, and developer information.

And if you need it, there’s support and a community to help.

Migrate to Oracle Cloud Infrastructure

If your Oracle Content and Experience subscription isn't already running on Oracle Cloud Infrastructure (OCI) with the Infrastructure Console, then Oracle recommends that you migrate to that native OCI environment. This will ensure that you'll enjoy the benefits and advances of Oracle's cloud platform in the future.

Migration is not automatic; you’ll need to submit a service request to initiate the process.

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