This topic describes the tasks associated with shipping the transfer appliance containing the copied data to Oracle. The Infrastructure Engineer role typically performs these tasks. See Roles and Responsibilities.
Note
You can only run Oracle Cloud Infrastructure CLI commands from a Linux host. This differs from running CLI commands for other Oracle Cloud Infrastructure Services on a variety of host operating systems. Appliance-based commands require validation that is only available on Linux hosts.
Shut down the appliance before packing up and shipping the appliance back to Oracle.
Using the terminal emulator on the host machine, select Shutdown from the appliance serial console.
Return the appliance to Oracle within 30 days. If you need the transfer appliance beyond the standard 30-day window, you can file a Service Request (SR) to ask for an extension of up to 60 days.
Important
Review and follow the instructions that were provided in the transit case with the appliance.
Place the transfer appliance, power cord, and serial cable in the transit case.
Loop the top of the plastic tie-on tag with return shipping label through the handle of the transit case. Remove the protective tape from the back of the tie-on tag, exposing the adhesive area on which to secure the tag onto itself. Use the provided zip tie to secure the tie-on tag to the handle.
Return the transit case to FedEx by doing one of the following:
Drop off the packed, sealed, and labeled transit case to an FedEx Authorized ShipCenter location or a nearby FedEx Office location. Obtain a receipt from the vendor to certify transfer of custody.
Schedule a pickup with FedEx at your location. Ensure that the transit case is packed, sealed, and labeled before FedEx arrives for pickup.
The shipping vendor notifies Oracle when the transfer appliance is shipped back to Oracle for upload to Oracle Cloud Infrastructure Object Storage.
Now you can track your return transfer appliance shipment to Oracle and review post transfer logs and summaries. See Monitoring the Disk.
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