Correcting Payments to Invoices

You can make changes to payments previously applied to invoices on the Customer Payment form.

If you need to change payments applied during a closed accounting period, you need to reopen the closed period. For more information, read Reopening a Closed Period.

To edit customer payment transactions:

  1. Go to Customers > Accounts Receivable > Accept Customer Payments.

  2. Click Edit next to the transaction you want to change.

  3. Make the necessary corrections to the transaction.

  4. Click Save.

Related Topics:

Accepting Customer Payments Workflow Chart
Applying a Payment on the Customer Payment Page
Applying a Payment on an Invoice
Entering Payment Information on a Transaction
Removing Credits from Deleted Customer Payments
Reversing or Deleting Customer Payments
Approving Customer Payments
Managing Undeposited Customer Payments
Consolidated Payments
Payment Receipts
Creating a Payment Method
Handling Returned/NSF Checks
Allowing Customers to Pay Online

General Notices