Alternative Non-Credit Card Payment Methods for Web Store Orders

NetSuite enables you to integrate many alternative non-credit card payment methods provided by payment service providers (PSP) into your NetSuite account. These alternative payment methods allow your web store customers to check out using their payment information that they have on a third-party website, without the need to disclose their credit card numbers on your web store.

Some of these payment methods do not support authorization and instead support direct sales request, letting you collect payments prior to order fulfillment.

To use alternative payment methods, you must do the following:

Enable the required accounting preferences.
Edit your website settings to enable processing non-credit card payments.

To enable the required accounting settings:

Go to Setup > Accounting > Accounting Preferences.
On the Items/Transactions subtab, under Payment Processing, check the Enable Sale Payment Operations on a Sales Order by Automatically Creating a Customer Deposit box.
Click Save.

To edit website settings to support alternative payment methods:

Go to Commerce > Websites > Website List.
Click Edit next to the name of the website you want to modify.
On the Shopping subtab, make sure the Require Authorization for Credit Card Transactions box is checked.
In the Payments Page section, check the Allow Non-Credit Card Payment Methods During Checkout box.
If a payment method on your web store is associated with a payment processing profile that does not support authorization and supports the sales request instead, select Standard Sales Order in the Sales Order Type field.
Click Save.

Important:

To use an alternative payment method on your web store, an administrator or anyone with Set Up Accounting permission must install the SuiteApp that integrates this payment method into your account.

Setting Up an Alternative Payment Method Processing Profile

To set up an alternative payment method, first you must create a new gateway processing profile. Then, you can create alternative payment methods and associate this gateway profile with them.

To set up a new gateway profile for an alternative payment method:

Go to Go to Setup > Accounting > Financial Statements > Payment Processing Profiles > New.
Click the Add Profile button to add a gateway profile for the alternative payment method SuiteApp you have installed.

Click Install if you have not installed the SuiteApp yet.
In the Primary section, complete the information as appropriate.
In the Authentication Credentials section, enter the account information provided by the payment service provider.
Under Payment Information, select the payment methods you want to process with this profile.
In the Gateway Request Types section, select the requests this profile supports.

If the payment method does not support authorization, make sure the Authorizations box is blank, and the Sales box is checked.
Click Save.

Now you can create as many alternative payment methods as you need for your web store, and associate this processing profile with them. For more information on setting up alternative payment methods, see Alternative Payment Methods.

Accepting Payments with Alternative Payment Methods That Do Not Support Authorization

When a shopper submits an order using an alternative payment method that does not support authorization, a customer deposit is automatically created and associated with the sales order captured from the web order. To view this deposit, click the Related Records subtab on the sales order.

When you approve, fulfill, and bill the sales order, the deposit is automatically applied and the invoice is paid in full.

To refund the created deposit, see Issue Refunds for Customer Deposits.

Note:

The created deposit is not taxable.