Oracle Cloud Infrastructure Documentation

This is a partial screen shot of the History report. It shows the search results in the Customer Message, Intent Data, and General panes. In this image, a message is highlighted in the Customer Message pane. The table in the Intent Data section shows the intents ranked by Win Margin and confidence. The General section, which is expanded, shows the entities that were matched to resolve this message. The General section displays the entities in a table with the columns Entity and Value. Directly above this table are labels for TimeStamp and Channel.