Troubleshooting a File System
These topics cover some common issues you might run into and how to address them.
File System Setup
File System Management
- Access to File System Denied to Certain Users
- Cannot Delete VCN - Mount Target VNIC Still Attached
- Cannot Unmount a File System: Device is Busy
- Deleted Snapshots Still Appear in DF Output
- DF Operation Reports File System as 100% Used (0% Free)
- DF Operation and Utilization Values Do Not Reflect Recent File Deletions
- File System Resources Aren't Visible in the Console
- File System Appears Empty After Instance Reboot
- Input/output Error When Listing Snapshots
- Operations on a File System Fail With Error: 37: No Locks Available
- Metadata Operations Such as ls -l, du, or find are Slow
- Mounted File System No Longer Accessible
- Mount Fails With USE -NOLOCK Error After Instance Reboot
- Presence of .nfsxxxxxxxxxx Files
- Removing File Locks from a Host that is No Longer Available
- Removing Snapshots With RM -RF Fails
- RSYNC is Slow When Copying Files
- Copying Files from Region to Region Using RSYNC or FPSYNC is Slow
- On-Premises Transfers to File Storage Are Slow
- Showmount Command Fails
- Symbolic Links (Symlinks) Produce Errors
- 409 Error Occurs When Creating or Moving a File System or Mount Target
File System Performance
- Application Performance is Not as Expected
- Increasing File Storage Throughput
- Metadata Operations Such as ls -l, du, or find are Slow
- RSYNC is Slow When Copying Files
- Copying Files from Region to Region Using RSYNC or FPSYNC is Slow
- On-Premises Transfers to File Storage Are Slow
- Copying data to File Storage using Robocopy, Terracopy, or Xcopy is slow in Windows
- Slow Data Copy in Windows Compared to Copy of Same Data in Linux
File System Clones
Replications
- Unable to Export a Target File System
- Creating a Replication Fails
- Creating a Snapshot on a Replication's Target File System Fails
- Unable to Delete Replication
- Error: The Replication state is: FAILED
- Error: The Replication state is: SERVICE_ERROR
- Target and Source File Systems Do Not Report the Same Utilization
- Replication Estimator Shows Different Estimates for File Systems with Similar Size
Mount Target Management
- Cannot Delete VCN- Mount Target VNIC Still Attached
- Checking Network Connectivity for a Mount Target With RPCINFO
- Instance Creation Fails with the "IP address... has already been allocated for the subnet" Error
- Mount Target is in Failed State
- NFS Client Reports an "NFS Server Not Responding" Message
Kerberos
- Using NFS Metrics and Logs to Troubleshoot LDAP and Kerberos Issues
- Access Denied When Mounting a File System with Kerberos Authentication
- Permission Denied When Accessing Files or Directories
- Mounting a Kerberos-enabled Export Takes a Long Time to Complete
- Error "Unable to read keytab" When Validating Kerberos Keytab
In-transit Encryption-enabled Mount Targets
Snapshot Management
- Can't Attach a Snapshot Policy to a File System
- Can't Add a Schedule to a Snapshot Policy
- Can't Add an Hourly Schedule to a Snapshot Policy
- Can't Set Retention Duration in a Schedule
- Deleted Snapshots Still Appear in DF Output
- Scheduled Policy-Based Snapshot is Skipped
- Snapshots Stuck in DELETING State
- Removing Snapshots With RM -RF Fails
Applications and File Storage
- Access to File System is Denied Due to Stale File Handle
- Access to Kubernetes-mounted File System is Denied
- Apache Webserver Fails
- Application Fails with Error 50: Request Not Supported
- Application Installation Fails Due to Too Much or Too Little Available Capacity
- Application Performance is Not as Expected
- Oracle E-Business Suite Concurrent Processing is Slow
- Oracle Database RMAN Operation Fails with ORA-17500 Error
- Sharing the Application Tier File System in
Oracle E-Business Suite Release 12.2 or 12.1.3 Using the Oracle Cloud
Infrastructure File Storage Service
Learn best practices for using a File Storage service shared application tier file system for Oracle E-Business Suite.
- WebLogic Server Doesn't Restart After Failure
- 32-Bit Application Stops Reading or Writing to a File System
Windows NFS Connections
- Create and Write to File System Fails using Windows NFS
- Mapped Drive isn't Available for All Users
- Mounted Drive isn't Visible in File Explorer
- Mounting from File Explorer Fails With "An Unexpected Error Occurred."
- File Copy or Delete is Stuck at 99%
- Copy Fails with "Not Enough Free Space" Error
- Copying data to File Storage using Robocopy, Terracopy, or Xcopy is slow in Windows
- Accessing a Mounted File System is Slow or Fails After a Few Seconds
- Slow Data Copy in Windows Compared to Copy of Same Data in Linux
- File and Folder Names That Use Non-ANSI Characters are Garbled
- Zone.Identifier Files Created on File Storage Mounted Drive