Managing Approved Senders

You must set up an approved sender for all “From:” addresses sending mail via Oracle Cloud Infrastructure or mail will be rejected. An approved sender is associated with a compartment and only exists in the region where the approved sender was configured. That is, if you create an approved sender in the US West (Phoenix) region, you cannot send email through the US East (Ashburn) region.

Approved senders should not be created in the root compartment. If approved senders exist in the root compartment, you are required to create a policy to manage approved senders in the entire tenant. Creating approved senders in a compartment other than the root allows the policy to be specific to that compartment.

Moving Approved Senders to a Different Compartment

You can move approved senders from one compartment to another. To manage approved senders and use approved senders to send mail, user groups must have an associated identity policy in the new compartment. For more information, see Managing Compartments.

Using the Console

To create an approved sender
  1. Open the navigation menu. Under Solutions and Platform, go to Email Delivery and click Email Approved Senders. Ensure that you are in the correct compartment. Your user must be in a group with permissions to manage approved-senders in this compartment.
  2. Click Create Approved Sender within the Approved Senders view.
  3. Enter the email address you want to list as an approved sender in the Create Approved Sender dialog box.

    Tags: Optionally, you can apply tags. If you have permissions to create a resource, you also have permissions to apply free-form tags to that resource. To apply a defined tag, you must have permissions to use the tag namespace. For more information about tagging, see Resource Tags. If you are not sure if you should apply tags, skip this option (you can apply tags later) or ask your administrator.

  4. Click Create Approved Sender. The email address is added to your Approved Senders list.
    Tip

    Approved senders are unique to tenancies. If an attempt is made to create a duplicate approved sender within a tenancy, the service will return a 409 Conflict error.
To delete an approved sender
  1. Open the navigation menu. Under Solutions and Platform, go to Email Delivery and click Email Approved Senders.
  2. Find the approved sender you're interested in, click the Actions icon (three dots), and then click Delete.

  3. In the confirmation dialog box, click Confirm. The email address is removed from the Approved Senders list.

To move an approved sender to a different compartment
  1. Open the navigation menu. Under Solutions and Platform, go to Email Delivery and click Email Approved Senders.
  2. In the List Scope section, select a compartment.
  3. Find the approved sender in the list, click the the Actions icon (three dots), and then click Choose New Compartment.
  4. Choose the destination compartment from the list.
  5. Click Move Approved Sender.

    For more information, see Managing Compartments.

To manage tags for an approved sender
  1. Open the navigation menu. Under Solutions and Platform, go to Email Delivery and click Email Approved Senders.
  2. Find the approved sender you're interested in, click the Actions icon (three dots), and then click View Tags to view or edit existing tags. Or click Apply tag(s) to add new ones.

    For more information, see Resource Tags.